Privacy Policy

Last updated September 26, 2026

This Privacy Notice for Cross Border Investment Group (doing business as CBIG) ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share your personal information when you use our services, including when you visit our website at https://cbig.info or any website of ours that links to this Privacy Notice, or engage with us in other related ways, including any marketing or events.

Questions or concerns? Contact us at hello@cbig.info.

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, or when you contact us. The personal information we collect may include: names, phone numbers, email addresses, and contact preferences.

We do not process sensitive personal information. All personal information you provide must be true, complete, and accurate.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information to respond to your inquiries, provide our services, communicate with you, and comply with law. We may also process your information for other purposes only with your prior explicit consent.

3. WHAT LEGAL BASES DO WE RELY ON?

If you are located in Canada, we may process your information if you have given us specific or implied consent. You may withdraw your consent at any time by contacting us.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share information in connection with a merger, sale, or acquisition of all or a portion of our business. We do not sell or share personal information with third parties for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law.

6. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18 years of age. By using our services, you represent that you are at least 18 years of age.

7. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have the right to request access to, correct, or delete your personal information, and to withdraw your consent to our processing of your personal information. To exercise these rights, email us at hello@cbig.info or submit a data subject access request.

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us.

8. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

If you are a resident of California, Colorado, Connecticut, or other applicable US states, you may have rights regarding your personal information including the right to know, access, correct, delete, and opt out of the sale or sharing of your personal data. To exercise these rights, email us at hello@cbig.info.

10. PERSONAL INFORMATION SHARING

Data will not be shared with third parties for marketing or promotional purposes.

11. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top of this notice. We encourage you to review this Privacy Notice frequently.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, email us at hello@cbig.info or contact us by post at:

Cross Border Investment Group
5700 Yonge Street, Suite 1900
Toronto, Ontario M2N 4K2
Canada

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

You may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information. To submit a request, please fill out a data subject access request or email us at hello@cbig.info.

Terms and Conditions — SMS Communication

  1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
  2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
  3. If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at hello@cbig.info.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please read our privacy policy: https://cbig.info/privacy-policy.html